Entergy Arkansas storm update – 5/27/24, 6:30 p.m. (2024)

Insights > Entergy Arkansas storm update – 5/27/24, 6:30 p.m.

05/27/2024

After a weekend of severe weather that caused widespread damages to the electric grid, today provided favorable weather conditions for crews to make remarkable progress in repairs and rebuilding both transmission and distribution systems.

This evening, fewer than 3,000 customers from a peak of 22,700 remain without power, with most expected to be restored by 10 p.m. A total of 44,000 customer interruptions have been restored since Friday evening, while some areas in the Northern portion of the state will not be energized until Tuesday or Wednesday. For real-time updates, please continue to visit the View Outage map.

The most intense damages were the result of lightning, wind and confirmed tornadoes in rural areas that included treacherous terrain that required specialty equipment and additional personnel. In addition to broken power poles and downed lines, substations and transmission structures were also damaged, many in hard-to-reach areas.

A total of 965 workers – including Entergy Arkansas electric and vegetation crews, scouts, contractors, and reciprocal help from outside of the state – have been in the field and behind the scenes working since the storms pummeled the state.

Aerial saws, track vehicles, bulldozers and bucket trucks have been used in several areas of the state, many of which are covered by debris and water. For more information about how we restore power after a storm, visit here - entergynewsroom.com/storm-center/restoration.

Region - Town Area Information

(May 27, 2024, 6:30 p.m.)

Boone County -Harrison

Damage assessments are 85% complete with 78 spans of downed power lines, 29 broken poles, five transformers and 19 crossarms. The estimated restoration time for customers that can safely take power is tonight at 10 p.m. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed.

Marion County -Flippin, Yellville

Damage assessments are 80% complete with 245 spans of downed power lines, 163 broken poles, 27 transformers and 11 crossarms. The estimated restoration time for customers that can safely take power is Tuesday, May 28 at 10 p.m. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed.

Marion County - Summit

The estimated restoration time for customers that can safely take power is Wednesday, May 29, 10 p.m. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed.

Sharp County -Cherokee Village, Ash Flat, Hardy, Highland

Damage assessments are complete with 55 spans of downed power lines, 12 broken poles, and 30 crossarms. The estimated restoration time for customers that can safely take power is tonight at 10 p.m. Although some customers will receive power sooner, estimated restoration times may be extended as damage assessments are completed.

Customers who have structures that are destroyed and cannot take power are asked to inform Entergy by calling 1-800-ENTERGY (1-800-368-3749). More information regarding options for your electric service has been posted on our Entergy Storm Center.

Our thoughts and prayers continue to be with our impacted customers and communities.

While crews work to restore power, Entergy Arkansas urges customers to keep safety first. As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
• Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
• Turn off any electrical appliances that can easily be turned to the off position until power is restored.

We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outage page on our website. Additional resources for your convenience:

• Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
• Sign up for text alerts. From your cell phone, text REG to 368374, or visit entergytext.com.
• Follow us on Facebook and on Twitter @EntergyARK.
• Follow updates in your local news media, including radio, television, and newspapers.